Refund policy

At H&A Cosmo, your satisfaction is our priority. To maintain the highest standards of safety, hygiene, and product integrity, please review our service policies below.

Returns & Refunds Policy

Due to the personal nature of skincare and beauty products, all sales are final. We do not offer returns, exchanges, or refunds for:

• Change of mind or personal preference.

• Ordering the incorrect item.

• Dislike of the product after use.

Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us within 24 hours of delivery.

• Email: hacosmo2@gmail.com

• Requirements: Please include your order number, photos of the product, and photos of the packaging.

• Resolution: We will review your claim and provide a replacement only, where applicable.